Nanaimo Chrysler Ltd — Car Dealer in Nanaimo

Reviews of Nanaimo Chrysler Ltd

• Logan

  Added 2016.09.18

  There was absolutely no detail on the invoice; no labor time, no parts, no detail, nothing! Just the total to be paid.
• Violet

  Added 2016.08.16

  So was this catastrophic engine failure coincidence? I think it was the direct result of the work of Nanaimo Chrysler.
• Delilah

  Added 2016.07.11

  The mechanics at this dealership are hands down the most unprofessional people I have ever had the misfortune of dealing with. After blatantly lying about work that didn't need to be done, and taking advantage of my lack of knowledge about cars, they continue to demand that they be paid for work not even completed.
• Asher

  Added 2016.07.09

  Clearly we had a very poor experience with Nanaimo Chrysler and I would recommend finding a trustworthy establishment for your car service needs.
• Gabriel

  Added 2016.02.04

  I was already away working when Chrysler finished their work three days later, which I thought was a reasonable amount of time considering the last minute request. There was no communication during the repair process and we had to call every day to get an update, even when it was finished! My wife picked up the van, paid the invoice, and all seemed well until around 80km down the road when the engine lost all power, made terrible noise, and leaked a pool of fluid into the parking area she could fortunately coast into without touching the gas.
• Sophia

  Added 2015.05.07

  I brought my Dodge brand van in to the service department with a major issue and they were very accommodating for our short time frame. I also supplied the needed OE replacement parts. All they needed to do was take the faulty fuel pump off, put the new one on, and recommend any other imperative associated repairs.
• Nicholas

  Added 2015.04.19

  Ben was awesome! Great sales guy and friendly! Helped me pick out my dream jeep! Everyone at this location was super helpful and friendly, thanks for the great experience team!
• Layla

  Added 2014.10.07

  If the repair was done “by the book” as they have said, the invoice works out to $225/hr labor cost. What else did you do to take all that labor time and why don’t you want me to know???
• Lincoln

  Added 2014.09.13

  The mechanic who repaired Nanaimo Chrysler’s awful work determined it was clearly their fault, and made a detailed invoice noting all labor time, parts, and recommendations as any trustworthy mechanic should.
• Hunter

  Added 2014.09.11

  When I got back to the van a couple days later, I looked at the invoice to try to see some details of the work Nanaimo Chrysler had done and any other parts they needed.
• Ava

  Added 2014.08.28

  Dealing with Carla and Scott made our new purchase absolutely effortless. They are knowledgeable, friendly and fast and best if all no pressure sales. I highly recommend this dealership. Best experience I've ever had when purchasing a car.
• Emery

  Added 2014.02.15

  Recently purchased a vehicle from Nanaimo Chrysler but was disappointed with the high pressure sales approach and dishonest service I received. After a lot of discussion I managed to 'talk them down to a price' which I later noticed was the same price they were advertising on there LED sign. They later added the price of the warranty to the offer sheet, making the sale price higher than what was agreed to without talking to me. In fact they even went over additional warranty options with me without disclosing they automatically tried to sign me up for the $2,500 'basic' warranty. In addition, they verbally offered me a financing rate of 4.1% but when I sat down to sign the offer sheet I noticed the financing was listed at 6.9%. No one went over these details with me they simply expected me to sign the sheet without reading it. Finally, the car they sold me was different then the one I test drove. We test drove a grey Grand Caravan which I thought I was purchasing but when they went to get it for me they brought out a red one. While I ended up buying in the end it was not an enjoyable experience and I would not recommend to a friend.
• Audrey

  Added 2013.12.10

  I would not recommend seeking any services from Nanaimo Chrysler as they clearly have no problem being dishonest in order to rob customers of as much money as possible.
• Robert

  Added 2013.06.22

  I have contacted the service managers at Nanaimo Chrysler to at least get some invoice detail and ask about the problem and they do nothing but completely absolve themselves of the issue and will not even offer a more complete invoice. Why no detail on the invoice???